When will eAYSO go dark?

The plan is for eAYSO to slowly fade out of use. Once a Region begins accepting registrations in Blue Sombrero, Regions should disable registration in eAYSO. We encourage Regions to finish their fall and spring season of MY2016 in eAYSO. eAYSO will not allow registration for MY2017.

What is the National Player Fee?

The AYSO Membership Fee (formerly known as the National Player Fee) is non-refundable and non-transferable member fee to participate in AYSO. Membership in AYSO is required for each Membership Year (8/1 - 7/31) before a member may participate in any AYSO program or event. This fee entitles the member to all benefits for that membership year, including:

• Membership Player ID Card
• Annual subscription to the PLAYSOCCER Magazine
• Newsletters
• Soccer Accident Insurance
• Special offers and discounts
• Access to the AYSO Player website channel

When will the National Player Fee be debited?

The AYSO Membership Fee will be added to the shopping cart when a parent applies for their child to play in a program. The AYSO Membership fee will only be charged once per Membership Year regardless of the number of programs or Regions the player participates in.

Why is the AYSO Membership Fee non-refundable?

Membership in AYSO is required for each Membership Year (8/1 - 7/31) before a member may participate in any AYSO program or event. This fee entitles the member to all benefits for that membership year including:

• Membership Player ID Card
• Annual subscription to the PLAYSOCCER Magazine
• Newsletters
• Soccer Accident Insurance
• Special offers and discounts
• Access to the AYSO Player website channel

Once issued or purchased, some of these items cannot be refunded/returned. This is consistent with other youth sports organizations. 

How can I pay for registration fees?

Registration fees are payable with credit card, debit card or pre-paid credit cards. When this method is used the fees are paid to the region for registration and to AYSO National for the National for the Player fee.  

Will there be a data transfer from eAYSO to Blue Sombrero?

There will not be data transfer to Blue Sombrero. All the historical data will remain in eAYSO and all new information will be updated from Blue Sombrero through Application Program Interfaces (APIs).

• Certifications: Certifications will continue to be associated with the volunteer record when the volunteer applies on Blue Sombrero.
• Player/Volunteer history: Yes. All player and volunteer information will continue to update in eAYSO.

Why is Blue Sombrero asking for my banking information?

The preferred method of payment in Blue Sombrero is credit cards, debit cards or pre-paid credit cards. Payments collected by Blue Sombrero are automatically routed to a Region’s bank via ACH transfer for all Region fees collected. Similarly, the AYSO Membership fee will be automatically routed to the National bank account. 

Will there be multi-player discounts?  

Yes, Region 350  will be able to offer multi-player discounts, called “Family Discounts” in Blue Sombrero, as well as many other discounts.

• Regions 350 will also be able to set fees by Division and set up payment plans.
• See the Registration Pages for current registration fees.

Is there a limit to how many Regions a player can register in?

No, the player can register for more than one program in more than one Region. The player will only be required to pay the AYSO Membership Fee once for each Membership Year. Some programs may have additional fees.

Will the Region and coach information be available for parents?

When the Region creates teams they will decide when the coach information and team pages will be available for the Region.

What are Region Team Pages?

Every team created in Blue Sombrero is automatically generated a Team Page. Coaches and volunteers associated with this team have full control to upload pictures, assign tasks, create team events and message team members on these pages. Parents can also access these pages to start discussions and upload photos of their own.

Will there be a phone app? If so, what is it called?

Team Sports HQ is Blue Sombrero’s free mobile app focused on players and parents. The app gives parents one convenient place to view their players’ schedules, find directions to fields, communicate with one another and share game photos. The app is available for Android and iOS.

Will more than one parent be linked to a player?

Yes, a parent can invite any number of parents, guardians, grandparents or sitters to be linked to a player’s ID.

Will the players/volunteers get a new AYSO ID number?

No, returning players and volunteers will be assigned the same AYSO ID as long as their primary information matches.

Will the background check and Safe Haven flag process be the same as in eAYSO?

Almost, the processes are very similar. When a volunteer applies, he/she will be prompted to submit a SSN and consent to a background check if he has not had one conducted in the last 12 months.  

• AYSO and Blue Sombrero will not store SSNs.
• The background screening and volunteer eligibility policies remain the same.

Will a volunteer be able to choose from entering ID, DL or Passport number?

Yes, the same options as in eAYSO will be available.

Is Blue Sombrero going to be able to merge players and volunteers when more than one ID is created?

Regional commissioners are able to merge family accounts when parents accidentally create duplicates. They are then able to archive duplicate players or volunteers. If an existing player or volunteer is created in Blue Sombrero, but that user is given a new AYSO ID, there is a mismatch between AYSO’s records and the data entered in Blue Sombrero. For example, this could happen if a player was entered with the first name Benjamin in AYSO and entered as Ben in Blue Sombrero. To connect the correct AYSO ID, just update the player or volunteer’s information to match what already exists in eAYSO.

Will players be able to update player and volunteer information or will the admin have to do it?

Parents/ Volunteers can update their information at any time just like they do now.

Does Blue Sombrero have a confirmation email sent to parents/volunteers when they register a player or a volunteer?

Yes.You will receive a confirmation email when registration is complete. 

Will there be a sibling link between players?

Yes. Every player in Blue Sombrero is created under a family account. That means users only need one login for all their players’ registrations, volunteer roles, team communication and mobile app access.

Can parents/volunteers print their registration forms?

Yes. If you’ve registered your player already, you can print the form under “My Account.” You will see a “View/Print Form” link and you can print from there.

Does the page automatically save when going to the next screen?

Yes, and the page goes into the shopping cart.

Does the registration form time out? If so, after how long?

No, but if a user stays too long on the eSignature or screen, Blue Sombrero will time out the session to protect the user’s account security.

I don’t have a cell phone, why is it required?

Parents will have the option to opt-in to receive text message alerts from the Region. A cell phone is needed for this feature. If you don’t have a cell phone, please enter your home phone number and opt-out from the text messages alerts.